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airlines

Okay, one could argue that an airline crash is worse PR than this. But those are usually freak accidents that are almost impossible to anticipate. Today’s news? That United had a guy DRAGGED off a plane for refusing to give up a seat he had paid for? And video to go with it? I don’t think the Richter scale of episodic public relations earthquakes can register a tremor that sizable. One of the best lines I saw on Twitter was from a guy who drily noted that United already has business class and economy, as well as premium economy for ... continue reading →

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So, the Ontario government yesterday announced that travel companies can no longer advertise packages unless they include the full price. No more of those annoying ads that say “A week in Cuba, $400” in bold type and then, under that in fine print, words such as “taxes and fees, $250 extra” or “pillows on your bed and hot water in your shower, $5 per day.” No more of that. It’s not earth-shaking, like the Prime Minister adding a new oil pipeline or admitting that he shouldn’t hold private fundraisers in which he discusses government business with would-be Liberal Party supporters ... continue reading →

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There’s nothing quite like arriving refreshed after a 14-hour flight to Asia. And I can’t think of a better way to manage that than with a business class ticket on Cathay Pacific. All of us who fly economy, and that’s by far the majority of what I fly, have trudged to our seats at the back of the plane and looked enviously at the folks ensconced in those dreamy pods in the front section. I was lucky enough to fly from Toronto to Hong Kong a couple weeks ago in the biz cabin on Cathay Pacific. And I’m happy to ... continue reading →

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Mark my words; it’s only a matter of time until we start paying for our first bag on WestJet flights. WestJet yesterday upped prices by two per cent in response to the falling Canadian dollar. Air Canada did the same thing, as apparently did Air Transat. With the loonie down around 90 cents (it was up slightly yesterday), they probably have no choice. Some airlines, including Sunquest and Air Canada Vacations, already brought in special surcharges to make up for the falling dollar. Experts have said these moves have added seven to nine per cent in total costs to many ... continue reading →

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The air wars get more intense every week, it seems. And with it our choices for air travel increase. Calgary-based WestJet today announced “its most comprehensive schedule release since the airline took to the skies in 1996.” The airline said it’s adding five new routes, increasing frequency on 20 existing routes across the network, and moving five seasonal routes to year-round service. The biggest news for folks in the right-hand side of the country is that WestJet Encore is moving east (as expected) to start service between Toronto and Thunder Bay, as well as between Thunder Bay and Winnipeg. “The ... continue reading →

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