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consumer protection

Visitors to Las Vegas are extremely satisfied with their experience. A new survey also finds the typical Vegas visitor is getting younger and more diverse. According to research published this week by the Las Vegas Convention and Visitors Authority (LVCVA), more than three-quarters (77 percent) of visitors to Las Vegas in 2022 said that they were “Very Satisfied” with their visit, up from 70% in 2021.  Another one in five (20%) said they were “Somewhat Satisfied.”. Only3% of visitors were dissatisfied with their visit. Las Vegas met (53%) or exceeded (41%) expectations among the majority of visitors. Also, a vast Read more

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If you’re a Canadian and you can’t find your friends or neighbors this week, look south. American Express says there’s “high demand” for international travel this March Break, and that Canadians seem to have headed south. Again. The company says the top five international destinations for Amex Cardmembers this March Break are: Florida London New York Los Angeles Las Vegas Yahoo Canada says Amex Trendex data found that 53 per cent of Canadians plan on spending more on travel this year, compared to 2022. The website also quotes Skyscanner as saying the top five destinations for Canadian travellers between March Read more

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Intrepid Travel has launched an emergency appeal and committed $100,000 AUD through their not-for-profit, the Intrepid Foundation, to support immediate relief, aid, and rescue efforts in Turkey (the preferred name now is Türkiye) and Syria following the devastating earthquake. Intrepid Travel has further committed to donating all profits from bookings made on trips in Türkiye until April 30, 2023, to support the appeal. The Intrepid Foundation has partnered with Australian Red Cross to ensure funds are effectively allocated to provide immediate and longer-term relief to communities affected by the earthquakes. This will enable Red Cross and Red Crescent partners to Read more

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A top Canadian airline executive says he’s opposed to the idea of giving passengers automatic refunds for delayed or cancelled flights. Speaking on CTV’s Question Period today, Andrew Gibbons, WestJet’s vice-president of external affairs says the airline is opposed to what the network called “wall-to-wall federal rules around automatic compensation for passengers in the event of flight delays.” “We don’t think bulk automatic policies are the way to go,” Andrew Gibbons told CTV’s Question Period host Vassy Kapelos, in an interview airing Sunday. “We do like to have an individual relationship with our guests.” Some Canadian travel experts have called Read more

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Conservative Leader Pierre Poilievre says Canadian airlines are “breaking their word” with the public and that the Trudeau government isn’t doing enough to help Canadian travellers left stranded at airports across the country. Speaking with journalists in Ottawa on Friday, Poilievre laid the blame for the chaos endured by thousands of Canadian passengers over the last week at the foot of Prime Minister Justin Trudeau, arguing airports and airlines are federally regulated and therefore a responsibility of the federal government, Global News reports. “This is a federal problem,” Poilievre said. The lead-up to Christmas was a disaster for many Canadian Read more

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