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San Diego

Starwood several years ago came up with Aloft Hotels, aimed at millenials with casual, colourful lobbies, snack stations, tons of solid and free Wi-Fi and more. They’re nice properties. I stayed at one in Orlando on Thursday night last week and loved the lobby area (great drinks at the bar and local art work) and the overall feel of the place. So that’s fine. Then today I read that Hilton is developing the “Tru by Hilton” brand, also aimed at millenials. Good idea, and I’m sure Aloft is flattered. But check out the photo I saw on a press release ... continue reading →

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I got news of a remarkable study the other day from Resonance Consultancy, which did a report on 121 U.S. cities and ranked them according to their “experiential quality.” It strikes me as a bit of an inexact science, but the idea behind the study is a very good one that involved analyzing consumer comments on various websites to determine not just actual numbers of who goes where but the level of engagement and happiness people feel when they go to a destination. In a press release they sent, Resonance officials said industry folks know about visitor county,, spending and ... continue reading →

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