A new study by reputable pollsters Angus Reid is giving Air Canada officials something to think about. It also suggests Canadians are none too happy with airlines in general. An Angus Reid report I spotted today found that 50% of Canadians rate Montreal-based Air Canada as “good” or “excellent,” while 17% gave our biggest airline a rating of “poor” or “terrible.” Things were considerably brighter for Calgary-based WestJet. Angus Reid said its study found that 77% of Canadians rate WestJet either good or excellent, while a measly 4% gave them a poor or terrible rating. That’s a pretty big difference, ... continue reading →