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United Airlines

The latest high-profile problem for Boeing probably won’t hurt the company too badly, an aviation expert says. An external panel flew off on a 25-year-old Boeing 737-800 aircraft travelling from California to Oregon last Friday. No one was injured, but the incident garnered headlines around the world as the latest in a series of Boeing mishaps. The biggest blow to Boeing lately came when a large “door plug” fell off an Alaska Airlines Boeing 737 Max 9 plane over Oregon in January, subjecting passengers to fierce winds inside the cabin. “I don’t think this panel issue will harm Boeing’s reputation Read more

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You can set your watch by it. Every time an Olympic Games year rolls around, out come the stories about over-priced tickets and soaring hotel prices. I was the main Olympics reporter for the Toronto Star for 15 years or so, and I’ve seen it happen time and time again, from Vancouver to Athens and Sydney to Salt Lake City. Now it’s Paris’s turn to take the brunt of the criticism. The New York Times reports that tickets for the Opening Ceremonies, which will feature a flotilla of barges carrying athletes down the River Seine to the foot of the Read more

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A new airline satisfaction poll puts Southwest, JetBlue and Delta at the top of the charts. But Canadian airlines came away with below average scores. The annual J.D. Power North American Airline Satisfaction Study 2023 finds Southwest on top among Economy/Basic Economy airlines with a score of 827. Delta was number one for Premium Economy, totaling 848 points. For First Class/Business Class, JetBlue scored the best mark with 893 points. Air Canada was fifth out of six airlines in First/Business, with a mark of 830. That’s below the average score of 846 in the category. For Premium Economy, Air Canada Read more

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Architectural Digest has a good piece on high-end hotels and resorts that are frequented by celebrities. Included in their list is the Four Seasons Whistler in British Columbia, Amangiri in Utah, Alila Ventana Big Sur in California and Island House, a quiet spot on super remote Lord Howe Island, Australia. I don’t think I’ve stayed there but I believe I’ve had a meal or two at the Four Seasons in Whistler. I haven’t stayed at Amangiri in Utah but I hear amazing things. I also haven’t stayed at Alila Ventana, but I’ve spent a bit of time in Big Sur, Read more

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A Canadian parliamentary committee is calling for sweeping changes to Canada’s air passenger rights rules, including better compensation regulations for those facing delayed or cancelled flights, and tougher enforcement of the rules. Canadian Press reports that the recommendations, tabled in Ottawa on Tuesday (April 18), comes after chaotic travel seasons over the summer and winter holidays brought on by soaring demand, labour shortages and winter storms. The House of Commons standing committee on transport offered 21 recommendations, including stronger monetary penalties, smoother processing of compensation claims and automatic payout offers after cancellations, significant delays or denial of boarding. The Globe Read more

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