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YVR

Muscat, Oman has the world’s best airport, Minneapolis is best in the U.S., and Calgary is tops in Canada, a new study from AirHelp says. The company ranked 200 world airports for on-time performance, customer opinion (based on surveys) and food + drink, then issued a final score. AirHelp puts on-time performance as the main component, worth a full 60% of an airport’s final score. A score of 8.5 indicates 85% of flights arrived on time. They count a plane as on time if it arrives within 15 minutes of its scheduled arrival. Customer opinion (they were asked about wait Read more

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Canada has its first-ever direct flights to Singapore. Air Canada today announced the strategic expansion of its international network with the addition of non-stop flights between its trans-Pacific hub at Vancouver International Airport (YVR) and Singapore’s Changi International Airport (SIN). The new route will operate four times weekly beginning April 3, 2024*, onboard Air Canada’s flagship Dreamliner fleet. “Air Canada continues to adapt its international network strategy in response to evolving global trends and is broadening its presence in the Indo-Pacific region to capitalize on growing business links and Canada’s changing demographics,” said Mark Galardo, Executive Vice President, Revenue and Read more

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We all remember the headlines from last summer: “Canadian airport chaos,” “A sea of lost bags,” and “Toronto Pearson ranked worst airport in world.” I did a series of CBC radio interviews last Friday to talk about whether we’ll see a repeat of the 2022 Summer of Travel Chaos. Here’s what I had to say. What do thing look like for the summer of 2023? There appears to be tons of demand. Air Canada last Friday reported operating revenues for the first quarter of this year were nearly double 2022 numbers. A Mastercard report issued last Thursday found that leisure Read more

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Swoop has restarted non-stop service from Hamilton International Airport to Orlando, while Porter Airlines is kickstarting flights between Ottawa and Vancouver. Swoop, which bills itself as Canada’s leading ultra-low-cost airline, celebrated its first flight since 2020 to Orlando International Airport (MCO) on Saturday. “Swoop is cementing its position as the leading sun-flying ULCC, providing year-round service to Canadians’ favourite destinations across the U.S., Mexico and the Caribbean,” officials said. “As Canada’s number one sun-flying ultra-low-cost airline, we are thrilled to offer our Hamiltonian’s year-round flights to Orlando International Airport,” said Bob Cummings, President of Swoop. “We know residents of southern Read more

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Vancouver International Airport is vowing major changes following a winter of woe. Officials on Monday announced a $40 million action plan will add new staff, improve training, better leverage technology, increase communication, and invest in additional equipment to keep more aircraft moving and passengers well informed. This plan follows a comprehensive review of the December 17-28, 2022 travel disruption at Vancouver International Airport (YVR), when thousands of passengers were stranded due to winter storms. Airport executives said they received direct feedback from more than 1,500 passengers and members of the public for the review. They also admitted they did a Read more

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