So, you think those of us who live in Toronto have it bad with Pearson Airport? Well, yeah, it’s been tough, with long wait times, lost luggage and general messiness.
I’m not excusing our airlines or airports, but Pearson isn’t the only airport suffering right now. Amsterdam’s Schiphol airport has had major problems, as has Montreal Trudeau. Perhaps the worst, however, is London Heathrow.
“Their communications not only dictated the specific flights on which we should throw out paying passengers, but also threatened legal action for non-compliance,” the airline said. “Until further notice, Emirates plans to operate as scheduled to and from (Heathrow).”
Ouch.
The Wall Street Journal (I’d link to their site but you need a subscription to read it) had this as a headline on Wednesday: “12 Hours of Misery at Heathrow: Huge Crowds, Lost Bags, Endless Cancellations.” The subhead reads as follows: “A recent day at the London airport saw hundreds of delayed flights and long lines of travelers; ‘This is the new normal.'”
Toronto Pearson officials today launched an education campaign to better prepare travelers for potential problems. “A better trip through Pearson” walks passengers through Pearson airport, providing simple tips and tricks to help smooth passenger journeys along the way by equipping them with more information about what to expect.
The Canadian Automobile Association South Central Ontario also put out a list of airport tips.