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The Agony of London Heathrow: Airport Orders Reduction in Flights

So, you think those of us who live in Toronto have it bad with Pearson Airport? Well, yeah, it’s been tough, with long wait times, lost luggage and general messiness.

I’m not excusing our airlines or airports, but Pearson isn’t the only airport suffering right now. Amsterdam’s Schiphol airport has had major problems, as has Montreal Trudeau. Perhaps the worst, however, is London Heathrow.

LHR, one of the world’s busiest airports, has made the extraordinary move of asking airlines to stop selling tickets for outbound travel this summer. CNN reports that Heathrow will be limiting passenger traffic to just 100,000 departures per day until September 11.
 
That compares to summer crowds that sometimes average more than 125,000 passengers a day, so it’s a significant reduction. But there’s a problem. Emirates Airline today said it’s not going to comply with the request to cut flights.
 
According to a report from Reuters, Emirates said Heathrow had given the airline 36 hours from Wednesday to reduce capacity on its six daily flights, which are operated with the Airbus A380.

“Their communications not only dictated the specific flights on which we should throw out paying passengers, but also threatened legal action for non-compliance,” the airline said. “Until further notice, Emirates plans to operate as scheduled to and from (Heathrow).”

Ouch.

 
 
 

London Heathrow Airport sign. John Cameron/Unsplash Photo

 
Air Canada recently announced it was cutting roughly 15% of its flights, mostly in and out of Toronto and Montreal.
 
CNN said last-minute flight cancellations have been a big problem at Heathrow this summer. In June 2022, they were up 188% on outbound flights from the UK, compared to June 2019, and that’s despite scheduled flights being down 22% last month.

The Wall Street Journal (I’d link to their site but you need a subscription to read it) had this as a headline on Wednesday: “12 Hours of Misery at Heathrow: Huge Crowds, Lost Bags, Endless Cancellations.” The subhead reads as follows: “A recent day at the London airport saw hundreds of delayed flights and long lines of travelers; ‘This is the new normal.'”

Toronto Pearson officials today launched an education campaign to better prepare travelers for potential problems. “A better trip through Pearson” walks passengers through Pearson airport, providing simple tips and tricks to help smooth passenger journeys along the way by equipping them with more information about what to expect.

The Canadian Automobile Association South Central Ontario also put out a list of airport tips.