A Blue Jays game at the Rogers Centre in Toronto. Jim Byers Photo
AIR CANADA’S NEW CABINS: BIG UPGRADE FOR CUSTOMERS
Air Canada today detailed its most significant cabin investment, unveiling new long-haul cabin designs at the Aircraft Interiors Expo in Hamburg, Germany. The first major expression of its new Glowing Hearted standard, the design delivers a distinctly Canadian experience, emphasizing comfort, care, and connection for all customers on every flight, while signalling the airline’s bold growth ambitions.
“This investment is about fundamentally redefining the experience of flying with Air Canada. From the moment of stepping on board, we’re setting a new standard for how Canadians and the world connect with our brand,” said Mark Nasr, Executive Vice President & Chief Operations Officer at Air Canada. “Details matter: we listened closely to feedback and challenged ourselves to create an experience defined by a strong Canadian sense of place, alongside a commitment to craftsmanship, functionality, and long-term durability. This investment in the care and comfort of our customers is a key element of our New Frontiers growth strategy to become one of the world’s leading airlines.”
Airbus A321 Signature Class
The completely reimagined cabins will appear first this summer on the A321XLR, which offers a true lie-flat Air Canada Signature Class experience for the first time on a single-aisle aircraft. The introduction of the new Airbus A321XLR will be a game changer, unlocking new trans-Atlantic routes and allowing Air Canada to offer an upgraded, premium journey across more of its North America transcontinental network. The new cabin design featuring the exclusive Air Canada Signature Plus Suite will launch when the Boeing 787-10 enters service.
Upgrades to the Experience Across All Cabins
Air Canada’s new Glowing Hearted design standard will deliver a range of thoughtful upgrades for every customer, including:
• All-new ergonomic seats designed to maximize personal space with built-in tablet holders, and larger overhead bins.
• Significantly larger 4K OLED screens and Bluetooth audio available for all customers.
• Access to high-powered USB-C and AC power outlets at every seat, ensuring laptops and all personal devices stay fully charged.
• Air Canada Premium Economy cabins will also feature new extended privacy wings for added comfort.
Upgrades to the Premium Experience
The cabin updates are headlined by distinct premium products that will be available on the airline’s newest aircraft.
Air Canada A321 Economy Class
On the Airbus A321XLR
• For the first time on a single-aisle aircraft, Air Canada will introduce 14 lie-flat Air Canada Signature Class seats, setting a new standard for single-aisle comfort on longer journeys.
• 4K OLED IFE screen (13-inch in Economy, 19-inch Premium Cabins) with Bluetooth audio.
On the Boeing 787-10
• Air Canada Signature Plus, a new and exclusive suite at the front of the aircraft, designed for customers seeking an elevated experience with extra space. The suites in the centre of the aircraft also offer companion seats for use while in cruise.
• All four suites include a larger (2-metre/6’5”) bed, quartzite-topped table and a dedicated guest seat, with more space for personal items and a higher wall for additional privacy.
• The two centre suites feature a fully retractable sliding privacy panel, maximizing sociability for up to four customers travelling together.
• 4K OLED IFE screen (13-inch in Economy, 16-inch in Premium Economy, and up to 27-inch in premium cabins) with Bluetooth audio.
Air Canada Boeing 787-10 Premium Economy Class
Broader Investments in the Customer Experience
Air Canada’s commitment to a thoughtful, end-to-end experience extends beyond the cabin. The Glowing Hearted design standard is reflected in the airline’s ongoing investments to elevate its onboard amenities, food and beverage offerings, entertainment and connectivity, and introduce new digital tools. This is particularly evident in the modernized and expanded global lounge network, with new or renovated locations opening this year across Canada and in Europe.
Upgrades to the customer experience also extend to the Air Canada Express aircraft operated by Jazz Aviation LP, which will be fitted with new cabins, and are now flying with next generation fast, free wi-Fi.
