We all remember the headlines from last summer: “Canadian airport chaos,” “A sea of lost bags,” and “Toronto Pearson ranked worst airport in world.” I did a series of CBC radio interviews last Friday to talk about whether we’ll see a repeat of the 2022 Summer of Travel Chaos. Here’s what I had to say. What do thing look like for the summer of 2023? There appears to be tons of demand. Air Canada last Friday reported operating revenues for the first quarter of this year were nearly double 2022 numbers. A Mastercard report issued last Thursday found that leisure Read more
Canada
Flight bookings are taking off in Canada and around the world. A study from the Mastercard Economics Institute found that flight bookings around the world show an impressive 33% year-over-year growth. It also found that leisure flight bookings in Canada were up 45.1% in the first quarter of 2023 compared to the same period last year. New insights from Mastercard reveal that consumers are prioritizing leisure travel and pioneering new corridors around the world. Released today, Travel Industry Trends 2023 delivers key insights about the global state of travel, punctuated by shifting economic landscapes, persistent consumer demands, and a reopening of mainland Read more
The Canadian government has unveiled a new, more secure, high-tech passport. Officials also promise Canadians can renew their passports online starting later this year. “The new passport has been redesigned from cover to cover with state-of-the-art security features and new artwork, maintaining its status as one of the most secure and universally accepted travel documents in the world for all Canadians,” officials said today at a press conference at Ottawa International Airport. “The new passport includes state-of-the-art security features designed to keep Canadians’ identities safe, such as a polycarbonate data page—a technology similar to Canada’s driver’s licences. Passport holders’ personal Read more
Toronto Pearson Airport passenger traffic nearly doubled in the first quarter of this year. The Greater Toronto Airports Authority Passenger activity significantly increased by 4.8 million or 90.4 per cent to 10.0 million during the first quarter of 2023, when compared to the same period of 2022. Passenger activity increased due to the pent-up travel demand and the removal of pandemic-related government travel restrictions that existed during the first quarter of 2022. During the first quarter of 2023, passenger activity recovered to 86.0 per cent of the first quarter of 2019 passenger activity. “Strong growth in passenger traffic continuing into Read more
Toronto Pearson Airport officials say a number of improvements should make this summer a much more enjoyable experience at Canada’s busiest, and most maligned, airport. Deborah Flint , the President and CEO of the Greater Toronto Airports Authority (“GTAA”), today announced the comprehensive measures that Toronto Pearson is implementing to support a seamless, predictable, and enjoyable passenger experience during the summer travel rush. “Last summer was challenging for passengers, and we have responded with a full suite of process improvements and practices with our partners to deliver a more customer-centric and reliable experience ,” said Flint. “Our new approaches include Read more
