Canada’s major airlines are undergoing a grilling in Ottawa today, and the head of Sunwing said his company could’ve done a better job handling holiday travel chaos. Summoned to a House of Commons committee that wants answers to questions about the holiday travel chaos that left many Canadians stranded overseas, Sunwing president Len Corrado was asked about cancellations that left hundreds of Canadians stranded in Mexico. He also was questioned about why Sunwing cancelled all flights to Saskatchewan over Christmas. Corrado apologized for the way the situation was handled. “The bottom line is, we know we could have done better,” Read more
Canada
Canada’s first Nobu hotel will open sometime later this year. Nobu Hospitality today said it will open five new hotels in 2023, including Toronto, Rome, Marrakech, Atlantic City and San Sebastián, Spain. With recent announcements of Bangkok and Abu Dhabi, the 32nd property to join the portfolio, the brand continues to grow globally. This year will mark Nobu Hotels’ 10th anniversary following the opening of Nobu Hotel Caesars Palace in Las Vegas in 2013. For almost 30 years the Nobu brand has been synonymous with modern luxury and instinctive design, a commitment to fine ingredients and incredible food, and an Read more
A program that allows Canadian travellers to speed through security and U.S. customs could be back to full strength by spring. Canadian Prime Minister Justin Trudeau and U.S. President Joe Biden met yesterday in Mexico City. Following the meeting, it was announced that the Nexus travel program is slowly returning to “normal” operation. Officials said the agreement between the U.S. Customs and Border Protection office (CBP) and the Canadian Border Services Agency (CBSA) will allow Nexus offices to re-open in select Canadian airports. Nexus offices in other locations have been open for the past year or so, but a dispute Read more
The U.S. Federal Aviation Administration says normal U.S. air traffic operations are gradually resuming. “Normal air traffic operations are resuming gradually across the U.S. following an overnight outage to the Notice to Air Missions system that provides safety info to flight crews,” the FAA said on its Twitter feed. “The ground stop has been lifted.” The FAA suffered a “system outage” over night and, at one point, ordered airlines to pause all domestic departures until 9 a.m. Eastern Time to allow the agency to validate the integrity of flight and safety information. The FAA supplies critical information to pilots and Read more
VIA Rail Canada says it sorry for a pre-Christmas incident that left passengers stranded on a train for 18 hours, and it’s promising to do better. The company issued the following statement today regarding the travel delays and train cancellations which occurred from December 23 to December 26: “A severe winter storm along with the derailment of a freight train disrupted VIA Rail’s operations from December 23 to 26. Unfortunately, a number of trains, particularly along the Québec City–Windsor corridor and elsewhere in Eastern Canada, were cancelled or delayed for extended periods. We appreciate that passengers were looking forward to Read more
