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airline passengers

Air Canada has flown more than 100,000 customers in a single day for the first time since early in the pandemic as passenger loads continue to rebound with customers returning to travel. “We were very pleased to have had 100,701 customers board our planes on April 15, 2022, as travellers steadily return,” said Kevin O’Connor, Vice President of Air Canada’s Systems Operations Control, which manages the airline’s daily operation. “Clearly there is a pent-up demand for travel that is matched only by our enthusiasm to welcome back our customers. “It is also significant that we passed this milestone smoothly, indicating Read more

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This is somewhat alarming. But probably not surprising. A study released today by the Canadian Automobile Association (CAA) finds that more than half of Canadians (56%) still don’t know they have new rights as air travellers. New protection laws were announced by the government of Canada six months ago, and a new set of rules comes into effect on Sunday, Dec. 15. Canadians often complain about unfair treatment by the airlines, but they’re seemingly unaware that there are new laws in place to answer some of their concerns. “It is clear that the government and the airlines need to do Read more

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THIS ITEM ORIGINALLY APPEARED IN A SLIGHTLY DIFFERENT FORM AT www.travelpulse.ca, where I work as senior editorial director. The folks at Expedia recently conducted an airplane and hotel etiquette survey with Canadians and came up with some fun – and somewhat bewildering – results regarding smelly passengers on a plane and the borrowing of someone else’s clothes at an Air BnB/vacation rental. The item I found astonishing is that 68% of Canadians feel that it’s inappropriate at a vacation rental to wear clothes or shoes that belong to the host. That’s cool, but it pretty much suggests that one out Read more

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I love the story on the Toronto Star Travel website about the flight attendant shaming passengers. Lord knows we’ve probably all seen some pretty stupid stuff on airplanes, right? I must admit I’ve been pretty lucky. But there are a few pet peeves and a few small incidents I can recall from various trips over the years. The most annoying flight I recall was three years ago or so, when I was next to a guy of about 40 for a four-hour flight from the Caribbean to Toronto. Most of the way back he was playing the most insipid video Read more

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