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American Airlines

There’s an old saying that all roads lead to Rome. It appears the same goes for airplanes and Internet travel searches. With the funeral for Pope Francis taking place this weekend, and the election of a new pope coming in a few weeks at the Vatican, Expedia says global flight searches for Rome are up 125% for travel this week versus the same period last year. US residents are seemingly looking to make it to Rome soon, as flight searches are up 250% on Expedia.com and lodging searches up 35%.   For Canada, flight searches to The Eternal City on Read more

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If you’re looking for a hassle-free flight in Canada, you might want to think twice about Flair Airlines. Low-fare Flair Airlines had more customer complaints than any airline in Canada in the last fiscal quarter of the year, while Porter Airlines had the least. The Canadian Transportation Agency has released airline complaint figures for the three-month period from April to June of this year. The report includes airlines with an average of one or more complaints per 100 flights to/from/within Canada submitted to the CTA during 1one of the quarterly periods. Airlines that did not meet this criteria, or that did not Read more

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Hurricane Idalia is sending massive storm surges cascading into parts of Florida, and also wreaking havoc for travellers and airlines. Reuters reports that airlines in the United States canceled more than 850 flights today (Aug. 30) as the storm landfall in Florida’s Big Bend region as an “extremely dangerous” Category 3 storm. Southwest Airlines had canceled 222 flights as of noon Eastern Time, while Delta Air Lines and American Airlines canceled 158 and 132 flights, respectively, as of 8:17 a.m. ET, according to flight-tracking website Flightaware.com. The website reported 65% of incoming flights to Tampa International Airport had been cancelled, Read more

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As Rosanne Roseannadanna liked to say on the old Saturday Night Live skits, “If it’s not one thing, it’s another.” The airline industry in the past six months has battled freak snowstorms. They’ve had mysterious computer issues. I seem to recall a plague of locusts in Nebraska, but I could be wrong. Anyway, now comes something else: wildfire smoke. Cancellations didn’t seem too bad, but major airports in eastern Canada and the northeastern United States suffered thousands of delays on Wednesday as smoke from Canadian wildfires drifted south. At one point, the Federal Aviation Administration in the U.S. called a Read more

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A new airline satisfaction poll puts Southwest, JetBlue and Delta at the top of the charts. But Canadian airlines came away with below average scores. The annual J.D. Power North American Airline Satisfaction Study 2023 finds Southwest on top among Economy/Basic Economy airlines with a score of 827. Delta was number one for Premium Economy, totaling 848 points. For First Class/Business Class, JetBlue scored the best mark with 893 points. Air Canada was fifth out of six airlines in First/Business, with a mark of 830. That’s below the average score of 846 in the category. For Premium Economy, Air Canada Read more

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