Vancouver International Airport is vowing major changes following a winter of woe. Officials on Monday announced a $40 million action plan will add new staff, improve training, better leverage technology, increase communication, and invest in additional equipment to keep more aircraft moving and passengers well informed. This plan follows a comprehensive review of the December 17-28, 2022 travel disruption at Vancouver International Airport (YVR), when thousands of passengers were stranded due to winter storms. Airport executives said they received direct feedback from more than 1,500 passengers and members of the public for the review. They also admitted they did a Read more
cancelled flights
Snoring passengers, cancelled flights and price gouging by airlines are the three biggest pet peeves of today’s traveler, a new study says. A survey of 4,000 American travelers in March by Destination Analysts found that 39.7% of respondents listed flight delays and cancellations as their biggest beef with travel today. That’s not surprising given the mess we saw this winter with Southwest Airlines and others. Next in the list of top irritants was price gouging by airlines at 37.4%. That was followed by snoring passengers at 37%. Other top ten peeves listed were dirty hotel rooms, people talking too loud Read more
Here are some new travel bits from today’s news, as well as a recap of some items from earlier this week that you might have missed. Canada’s Travel Guy, at your service. PORTER AIRLINES TRIMS SCHEDULE The Globe and Mail today reports that Toronto-based Porter Airlines has made “extensive” cuts to its flight schedule. The airline in the last couple months has with great fanfare announced a series of new routes on its new Embraer jets, including Toronto-Calgary and Toronto-Vancouver. I spotted airline founder Bob Deluce at Toronto Pearson a few weeks ago and he said more big announcements Read more
March is roaring in like a lion, and Canadian and American travellers are paying the price. A so-called “mega-storm” lashed the Greater Toronto Area with high winds and heavy, wet snow that reached depths of 35 centimeters. Roughly one-third of flights had been cancelled at Toronto Pearson as of 2 p.m. EST today (Saturday, March 4), nearly 1,000 flights in all. Airports in Detroit and Boston were hit with numerous cancelled flights over night , and authorities were warning of problems at airports in Ottawa and Montreal. As of 10 a.m. Saturday, Toronto Pearson’s media site was showing 459 outgoing Read more
Following is a Sunwing statement on holiday travel disruptions for Association of Canadian Travel Agencies and Travel Agency Leaders Advisory Group To our valued travel advisors, At Sunwing, we have always remained steadfast in our purpose of making vacation dreams come true and travel advisors are integral to that process, helping our mutual customers choose from a wide variety of all inclusive resorts located in a number of popular vacation destinations. We know the past three years have been challenging and we have navigated through each obstacle together. Of course, this past month has been particularly difficult for travel advisors Read more
