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consumer rights

The Trudeau government is promising to beef up air passenger protection rules in the wake of a chaotic holiday travel season that saw hundreds of Canadian stranded far from home. Speaking to a special session of a House of Commons committee on Thursday (Jan. 12), Transport Minister Omar Alghabra suggested that Ottawa is looking to changing regulations so that more of the onus is on airlines to show why they don’t have to compensate a mistreated customer, The Globe and Mail reports. According to the Globe, Alghabra said passengers are too often told by airlines that they’re not entitled to Read more

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