Air Canada picked up three awards at this year’s Skytrax Airline Awards ceremony, while Air Transat and WestJet also picked up hardware. Air Canada was named world’s most family friendly airline and best airline in Canada. It also won top spot for best airline staff in Canada. Air Canada Rouge was named best low-cost airline in Canada, while Star Alliance, of which Air Canada is a member, was named world’s best airline alliance. Air Transat was named world’s best leisure airline, as well as (naturally) best leisure airline in North America. WestJet took home the hardware as best regional airline Read more
Delta Airlines
A new airline satisfaction poll puts Southwest, JetBlue and Delta at the top of the charts. But Canadian airlines came away with below average scores. The annual J.D. Power North American Airline Satisfaction Study 2023 finds Southwest on top among Economy/Basic Economy airlines with a score of 827. Delta was number one for Premium Economy, totaling 848 points. For First Class/Business Class, JetBlue scored the best mark with 893 points. Air Canada was fifth out of six airlines in First/Business, with a mark of 830. That’s below the average score of 846 in the category. For Premium Economy, Air Canada Read more
Gun violence in Mexico forced the temporary closure of two airports, stranding more Canadians. CP24 says Canadian tourists were trapped inside a Mexican hotel Thursday as buses that were supposed to take them to an airport and safely home burned outside. “It’s just chaos,” said Tina Dahl of Edmonton, whose six family members stranded in the popular tourist city of Mazatlan were supposed to fly out Thursday night. The government of Canada travel advice Twitter feed states that “there is widespread violence in Sinaloa State since the arrest of a (drug) cartel leader. The Culiacán and Mazatlán airports are closed. Read more
An historic “weather bomb” is making a mockery of airline schedules and ruining holiday plans for travelers across North America. With snow starting to build in some cities and fierce winds bringing record-low temperatures to many parts of the U.S., FlightAware reports 4,700 U.S. flight cancellations as of 1 p.m. Eastern Time. The website showed 35% of all outbound flights have been cancelled at New York’s LaGuardia Airport, while Detroit had a 43% cancellation rate and Seattle 46%. Chicago O’Hare was showing 23% of flights cancelled. Cleveland and Buffalo were much worse. Cleveland was showing a 70% cancellation rate, while Read more
After more than two and-a-half years of strict COVID-19 controls, the government of Hong Kong says it’s putting an end to mandatory quarantine rules for international travellers. CNN reports that under rules that come into play on Monday, September 26, incoming travellers will be required to undergo three days of self-monitoring on arrival. Travellers will not be allowed to visit certain places during that period, including restaurants and bars. They’ll also have to take PCR tests on days, two, four and six after arriving, followed by another rapid antigen test. It’s still a fair bit of control, but it’s a Read more
