If you’ve ever seen the tremendous video of the poor “Zone One” boarding pass guy waiting to get on a plane, you might understand where I’m coming from with this piece. For those who don’t know it or don’t have time right now to watch it via this link, the skit involves a fellow who eagerly bounds to the front of a gate lineup as he’s holding a precious “Zone One” boarding pass. Of course, he waits for First Class, and then Business, and then elite rewards members and kids and folks in wheelchairs and is still standing in line. Read more
