With the arrival of two flights in Europe today, Air Canada has inaugurated two strategic non-stop routes from its Montreal global hub to Europe. Air Canada’s non-stop, year-round service to Toulouse is the airline’s fourth destination in France and marks the only year-round service between North America and southwestern France, connecting two global aerospace centres, as well as two dynamic francophone cities. Additionally, Air Canada’s seasonal services from Montreal to Copenhagen complement its year-round services to the Danish capital from Toronto. “We are very excited to have launched our long-awaited, year-round new flights between our Montreal global hub to the Read more
flight delays
The Canadian government has unveiled a new, more secure, high-tech passport. Officials also promise Canadians can renew their passports online starting later this year. “The new passport has been redesigned from cover to cover with state-of-the-art security features and new artwork, maintaining its status as one of the most secure and universally accepted travel documents in the world for all Canadians,” officials said today at a press conference at Ottawa International Airport. “The new passport includes state-of-the-art security features designed to keep Canadians’ identities safe, such as a polycarbonate data page—a technology similar to Canada’s driver’s licences. Passport holders’ personal Read more
A Canadian parliamentary committee is calling for sweeping changes to Canada’s air passenger rights rules, including better compensation regulations for those facing delayed or cancelled flights, and tougher enforcement of the rules. Canadian Press reports that the recommendations, tabled in Ottawa on Tuesday (April 18), comes after chaotic travel seasons over the summer and winter holidays brought on by soaring demand, labour shortages and winter storms. The House of Commons standing committee on transport offered 21 recommendations, including stronger monetary penalties, smoother processing of compensation claims and automatic payout offers after cancellations, significant delays or denial of boarding. The Globe Read more
Vancouver International Airport is vowing major changes following a winter of woe. Officials on Monday announced a $40 million action plan will add new staff, improve training, better leverage technology, increase communication, and invest in additional equipment to keep more aircraft moving and passengers well informed. This plan follows a comprehensive review of the December 17-28, 2022 travel disruption at Vancouver International Airport (YVR), when thousands of passengers were stranded due to winter storms. Airport executives said they received direct feedback from more than 1,500 passengers and members of the public for the review. They also admitted they did a Read more
Snoring passengers, cancelled flights and price gouging by airlines are the three biggest pet peeves of today’s traveler, a new study says. A survey of 4,000 American travelers in March by Destination Analysts found that 39.7% of respondents listed flight delays and cancellations as their biggest beef with travel today. That’s not surprising given the mess we saw this winter with Southwest Airlines and others. Next in the list of top irritants was price gouging by airlines at 37.4%. That was followed by snoring passengers at 37%. Other top ten peeves listed were dirty hotel rooms, people talking too loud Read more
