J.D. Power’s latest study of U.S. and Canadian airports is pretty harsh when it comes to Canada. If you take this study at its word, we suck. We truly suck. But I don’t know if that’s quite true. The company’s annual airport review for 2024 ranks Toronto Pearson/YYZ as the second-worst mega airport in the two countries, ahead of only poor Newark-Liberty in New Jersey. J.D.Power ranked Vancouver International 15th out of 27 large airports, which is at least middle of the pack. But Calgary was 22nd and Montreal-Trudeau next-to-last at 26th. The 2024 North America Airport Satisfaction Study, the Read more
La Guardia Airport
Muscat, Oman has the world’s best airport, Minneapolis is best in the U.S., and Calgary is tops in Canada, a new study from AirHelp says. The company ranked 200 world airports for on-time performance, customer opinion (based on surveys) and food + drink, then issued a final score. AirHelp puts on-time performance as the main component, worth a full 60% of an airport’s final score. A score of 8.5 indicates 85% of flights arrived on time. They count a plane as on time if it arrives within 15 minutes of its scheduled arrival. Customer opinion (they were asked about wait Read more
As Rosanne Roseannadanna liked to say on the old Saturday Night Live skits, “If it’s not one thing, it’s another.” The airline industry in the past six months has battled freak snowstorms. They’ve had mysterious computer issues. I seem to recall a plague of locusts in Nebraska, but I could be wrong. Anyway, now comes something else: wildfire smoke. Cancellations didn’t seem too bad, but major airports in eastern Canada and the northeastern United States suffered thousands of delays on Wednesday as smoke from Canadian wildfires drifted south. At one point, the Federal Aviation Administration in the U.S. called a Read more
KEY WEST – The Florida Keys have always been a favourite for me. I’ve always driven down from Miami in the past and enjoyed watching the colour of the water change and checking out the odd tiki bar along the way for a beer and a blackened fish sandwich. Usually I drive, but this time I flew in with some other Canadian travel writers, landing on the short runway at the airport in Key West. Someone on our very short bus ride into town was telling me they find it hard to describe the feeling of coming from a cold Read more
