This is somewhat alarming. But probably not surprising. A study released today by the Canadian Automobile Association (CAA) finds that more than half of Canadians (56%) still don’t know they have new rights as air travellers. New protection laws were announced by the government of Canada six months ago, and a new set of rules comes into effect on Sunday, Dec. 15. Canadians often complain about unfair treatment by the airlines, but they’re seemingly unaware that there are new laws in place to answer some of their concerns. “It is clear that the government and the airlines need to do Read more
