J.D. Power’s latest study of U.S. and Canadian airports is pretty harsh when it comes to Canada. If you take this study at its word, we suck. We truly suck. But I don’t know if that’s quite true. The company’s annual airport review for 2024 ranks Toronto Pearson/YYZ as the second-worst mega airport in the two countries, ahead of only poor Newark-Liberty in New Jersey. J.D.Power ranked Vancouver International 15th out of 27 large airports, which is at least middle of the pack. But Calgary was 22nd and Montreal-Trudeau next-to-last at 26th. The 2024 North America Airport Satisfaction Study, the Read more
Minneapolis
Muscat, Oman has the world’s best airport, Minneapolis is best in the U.S., and Calgary is tops in Canada, a new study from AirHelp says. The company ranked 200 world airports for on-time performance, customer opinion (based on surveys) and food + drink, then issued a final score. AirHelp puts on-time performance as the main component, worth a full 60% of an airport’s final score. A score of 8.5 indicates 85% of flights arrived on time. They count a plane as on time if it arrives within 15 minutes of its scheduled arrival. Customer opinion (they were asked about wait Read more
Canadians have new ways to visit three cool U.S. destinations. WestJet on Friday celebrated the start of its nonstop flights between Calgary and Washington D.C., as well commencement of its nonstop service between Edmonton and Minneapolis. Air Canada today (Saturday) will begin service between Toronto and the California capital of Sacramento. WestJet celebrated the launch of its first-ever service between Calgary and Washington D.C., on June 2 with the departure of WS1618 at 11:30 a.m. MST. With the inclusion of Washington D.C. to WestJet’s Calgary network along with new service to Detroit and the restoration of service to an expansive Read more
The winter storm that swept through the U.S. and Eastern Canada over the last 24 hours is causing all kinds of travel headaches today (Feb. 23). The website flightaware.com reports 108 Air Canada Jazz flights had been cancelled as of 3 :30 p.m. Eastern Time. That’s roughly 23% of all flights. For mainline Air Canada, the website was showing 31 cancellations, or six per cent. WestJet had only a 4% cancellation rate as of that time (14 flights), but Swoop was showing 14 cancelled flights; 24% of their scheduled total for the day. Toronto Pearson airport was showing 81 outbound Read more
An “historic” winter storm is moving across North America today, and weather experts warn that travel will be dangerous in many areas. Minnesota and Wisconsin were hit hard today (Feb. 22) as the storm moved east. As of 3 p.m. EST today, Minneapolis St. Paul Airport had seen 200 outgoing flights (46%) and 218 incoming flights (51%) cancelled. Milwaukee’s International Airport had seen cancellations for 35% of incoming flights and 62% of outgoing flights as of that time, while Detroit Metro Wayne International had more than 25% of incoming and outgoing flights cancelled, according to flightaware.com. The storm is expected Read more
