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Ottawa

The Trudeau government is extending its testing requirements for visitors arriving in Canada from China and Hong Kong. Ottawa last night (Feb. 2) put out the following statement: In response to the increasing spread of COVID-19 and its variants in the People’s Republic of China and limited epidemiological and viral genomic sequence data available on these cases, the Government of Canada announced temporary pre-boarding test requirements and arrival screening effective January 5, 2023, for most travellers arriving on flights originating from the People’s Republic of China, Hong Kong or Macao. On February 4, 2023, at 12:01 a.m. EST, we are Read more

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Prime Minister Justin Trudeau is asking Canada’s top bureaucrat to look into the controversial ArriveCAN app. Trudeau this week said it was “illogical and inefficient” for the public service to give millions of dollars in contracts to a two-person firm that subcontracted out its work on the app, which was used to keep track of Canadians and visitors coming over the border during the COVID-19 pandemic. Published reports say the app could end up costing taxpayers $54 million. Critics have said the app could’ve been developed for a tiny fraction of that amount. The CBC reports that “GCstrategies subcontracted out Read more

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The snowstorms that iced many Canadians out of their holiday travel plans, continue to leave airline and railway executives and politicians on the hot seat. New data from the Angus Reid Institute finds Canadians blame airlines and rail companies almost as much as they do the weather for cancelled flights and delayed trains over Christmas and New Years. The Angus Reid poll found that 70% of Canadians blame the weather, but that 68% said the problems lie with airlines and rail companies. One-in-three (33%) point the finger at the federal government. A similar number (30%) blame the travellers for putting Read more

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A top Canadian airline executive says he’s opposed to the idea of giving passengers automatic refunds for delayed or cancelled flights. Speaking on CTV’s Question Period today, Andrew Gibbons, WestJet’s vice-president of external affairs says the airline is opposed to what the network called “wall-to-wall federal rules around automatic compensation for passengers in the event of flight delays.” “We don’t think bulk automatic policies are the way to go,” Andrew Gibbons told CTV’s Question Period host Vassy Kapelos, in an interview airing Sunday. “We do like to have an individual relationship with our guests.” Some Canadian travel experts have called Read more

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The Trudeau government is promising to beef up air passenger protection rules in the wake of a chaotic holiday travel season that saw hundreds of Canadian stranded far from home. Speaking to a special session of a House of Commons committee on Thursday (Jan. 12), Transport Minister Omar Alghabra suggested that Ottawa is looking to changing regulations so that more of the onus is on airlines to show why they don’t have to compensate a mistreated customer, The Globe and Mail reports. According to the Globe, Alghabra said passengers are too often told by airlines that they’re not entitled to Read more

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