The snowstorms that iced many Canadians out of their holiday travel plans, continue to leave airline and railway executives and politicians on the hot seat. New data from the Angus Reid Institute finds Canadians blame airlines and rail companies almost as much as they do the weather for cancelled flights and delayed trains over Christmas and New Years. The Angus Reid poll found that 70% of Canadians blame the weather, but that 68% said the problems lie with airlines and rail companies. One-in-three (33%) point the finger at the federal government. A similar number (30%) blame the travellers for putting Read more
Trudeau
A top Canadian airline executive says he’s opposed to the idea of giving passengers automatic refunds for delayed or cancelled flights. Speaking on CTV’s Question Period today, Andrew Gibbons, WestJet’s vice-president of external affairs says the airline is opposed to what the network called “wall-to-wall federal rules around automatic compensation for passengers in the event of flight delays.” “We don’t think bulk automatic policies are the way to go,” Andrew Gibbons told CTV’s Question Period host Vassy Kapelos, in an interview airing Sunday. “We do like to have an individual relationship with our guests.” Some Canadian travel experts have called Read more
The Trudeau government is promising to beef up air passenger protection rules in the wake of a chaotic holiday travel season that saw hundreds of Canadian stranded far from home. Speaking to a special session of a House of Commons committee on Thursday (Jan. 12), Transport Minister Omar Alghabra suggested that Ottawa is looking to changing regulations so that more of the onus is on airlines to show why they don’t have to compensate a mistreated customer, The Globe and Mail reports. According to the Globe, Alghabra said passengers are too often told by airlines that they’re not entitled to Read more
The Canadian government today announced a temporary negative COVID-19 test requirement for travellers arriving from the People’s Republic of China, Hong Kong or Macao. Air travellers two years of age and older will be required to present a negative COVID-19 test before departing for Canada beginning January 5, the Trudeau government said. The U.S. made a similar announcement a few days ago. Worried about a surge in cases in China and an alleged lack of accurate reporting of COVID-19 infection data, other countries also have placed restrictions on travellers from China. “As of 12:01 a.m. EST on January 5, all Read more
The U.S. on Wednesday announced new COVID-19 testing requirements for all travelers from China. But Canada has yet to follow suit. Starting January 5, all travelers to the U.S. from China, Macau and Hong Kong will need to take a COVID-19 test no more than two days before travel and provide a negative test before boarding their flight. The testing applies to anyone two years and older, the CBC reports. Other countries made the move before the U.S., but Canada has yet to take similar action. A spokesperson for Transport Minister Omar Alghabra, said Canada is monitoring COVID-19 case numbers Read more
