If you’re looking for a hassle-free flight in Canada, you might want to think twice about Flair Airlines. Low-fare Flair Airlines had more customer complaints than any airline in Canada in the last fiscal quarter of the year, while Porter Airlines had the least. The Canadian Transportation Agency has released airline complaint figures for the three-month period from April to June of this year. The report includes airlines with an average of one or more complaints per 100 flights to/from/within Canada submitted to the CTA during 1one of the quarterly periods. Airlines that did not meet this criteria, or that did not Read more
United Airlines
Air Canada has been recognized with the most awards of any Canadian airline at the 2024 Skytrax World Airline Awards. Canada’s biggest airline won for the world’s Best Business Class Airline Lounge Catering and also the Best Cabin Crew in Canada. The carrier was also named the Most Family Friendly Airline in North America, Best Premium Economy Class Onboard Catering in North America, and Cleanest Airline in North America. Overall, Air Canada placed higher than any Canadian airlines, coming second in the North American airline ratings. It also came in at 29th in the world ratings, up substantially from number Read more
The latest high-profile problem for Boeing probably won’t hurt the company too badly, an aviation expert says. An external panel flew off on a 25-year-old Boeing 737-800 aircraft travelling from California to Oregon last Friday. No one was injured, but the incident garnered headlines around the world as the latest in a series of Boeing mishaps. The biggest blow to Boeing lately came when a large “door plug” fell off an Alaska Airlines Boeing 737 Max 9 plane over Oregon in January, subjecting passengers to fierce winds inside the cabin. “I don’t think this panel issue will harm Boeing’s reputation Read more
You can set your watch by it. Every time an Olympic Games year rolls around, out come the stories about over-priced tickets and soaring hotel prices. I was the main Olympics reporter for the Toronto Star for 15 years or so, and I’ve seen it happen time and time again, from Vancouver to Athens and Sydney to Salt Lake City. Now it’s Paris’s turn to take the brunt of the criticism. The New York Times reports that tickets for the Opening Ceremonies, which will feature a flotilla of barges carrying athletes down the River Seine to the foot of the Read more
A new airline satisfaction poll puts Southwest, JetBlue and Delta at the top of the charts. But Canadian airlines came away with below average scores. The annual J.D. Power North American Airline Satisfaction Study 2023 finds Southwest on top among Economy/Basic Economy airlines with a score of 827. Delta was number one for Premium Economy, totaling 848 points. For First Class/Business Class, JetBlue scored the best mark with 893 points. Air Canada was fifth out of six airlines in First/Business, with a mark of 830. That’s below the average score of 846 in the category. For Premium Economy, Air Canada Read more
