Muscat, Oman has the world’s best airport, Minneapolis is best in the U.S., and Calgary is tops in Canada, a new study from AirHelp says. The company ranked 200 world airports for on-time performance, customer opinion (based on surveys) and food + drink, then issued a final score. AirHelp puts on-time performance as the main component, worth a full 60% of an airport’s final score. A score of 8.5 indicates 85% of flights arrived on time. They count a plane as on time if it arrives within 15 minutes of its scheduled arrival. Customer opinion (they were asked about wait Read more
Vancouver International AIrport
With the Canadian women’s soccer team about to start their quest for a FIFA World Cup title in Australia, here comes a great sale from Qantas. Qantas today released its Australian “Red Tail Sale” offering discounted airfares for round-trip nonstop flights between Vancouver and Sydney. Flights are available from $1,499 CAD.* The sale will run July 18-24, 2023 across all cabins for varying travel periods in 2023 and 2024. Selected travel dates and days apply. Onboard Savings & COVID Credits Qantas international fares include checked baggage, food and beverages, and in-flight entertainment as standard with every booking. Customers Read more
We all remember the headlines from last summer: “Canadian airport chaos,” “A sea of lost bags,” and “Toronto Pearson ranked worst airport in world.” I did a series of CBC radio interviews last Friday to talk about whether we’ll see a repeat of the 2022 Summer of Travel Chaos. Here’s what I had to say. What do thing look like for the summer of 2023? There appears to be tons of demand. Air Canada last Friday reported operating revenues for the first quarter of this year were nearly double 2022 numbers. A Mastercard report issued last Thursday found that leisure Read more
Vancouver International Airport is vowing major changes following a winter of woe. Officials on Monday announced a $40 million action plan will add new staff, improve training, better leverage technology, increase communication, and invest in additional equipment to keep more aircraft moving and passengers well informed. This plan follows a comprehensive review of the December 17-28, 2022 travel disruption at Vancouver International Airport (YVR), when thousands of passengers were stranded due to winter storms. Airport executives said they received direct feedback from more than 1,500 passengers and members of the public for the review. They also admitted they did a Read more
The prestigious Skytrax awards for World’s Best Airport are out, and it’s a mixed bag for Canada. Vancouver International rose from 28th spot in 2022 to 20th in this year’s rankings, while Montreal Trudeau leapt from 66th to 45th; a gain of 21 points. Toronto Pearson, the airport Canadians love to hate, plummeted from 43rd in the world last year to 64th this time around. That’s a fall of 21 positions, the same number that Montreal had in the improvement column. Toronto Billy Bishop, aka Toronto City Airport and the Toronto Island Airport, was named eighth in the world for Read more