Air Canada today announced a comprehensive range of new product improvements to elevate the customer experience. The changes will have something for everyone, including upgraded Economy dining, more in-flight entertainment and connectivity options, and enriched Premium offerings. Beginning in November, customers will see new and restored services in Air Canada Maple Leaf Lounges and in Premium cabins onboard, a new Economy Class dining service with a celebrity chef entree internationally plus fresh, new Bistro choices in North America, and in a first for a Canadian airline, complimentary, high-speed Wi-Fi when travelling Premium Rouge. Starting in 2023 (perhaps in time for Read more
Wi-Fi
Leaving our hats in the bedroom closet. Forgetting our passports. And leaving our kids’ favourite toys under the bed at home. Just in time for the Christmas holiday season, the folks at booking.com have released a fun survey that shows the most common mistakes Canadians make when they leave for a winter vacation. We’re pretty good at remembering to take our kids with us (no Home Alone situations, thank goodness), some 88% of Canadians routinely forget to take their child’s favourite toy or comforter/blanket when they go away. This is easy to do when one has to remember travel documents Read more
As if mountains and Mounties and our 150th birthday party next year weren’t enough, now the world has another reason to visit Canada. A survey from Booking.com finds that Australia is the only country in the world with a reputation for friendlier and happier locals than Canada. Respondents in the survey were asked to name the planet’s cheeriest and most relaxed locals. Australia came first with mentions by 35 % of respondents, followed by Canada (33), Italy (29), Spain (25), the U.S. (24), Thailand (20), Japan (20), France (20), New Zealand (20) and Brazil (19). The survey of travellers around Read more
Hotel Wi-Fi is one of those touchstone issues travellers love to talk about. Who’s got the best? And who’s got it for free? There’s a new study out from Hotel WiFi Test that ranks hotels around the world, which is a great idea. The bad news for Canadians is there’s no Canada table. But there is date for Europe and the U.S. and Asia, so it’s still pretty useful. And a bit surprising. Despite continuing criticism, there are far too many hotels in the U.S. that charge for Wi-Fi, which I’ve argued is like charging for water in the shower Read more
I get asked a lot about what destinations to visit. It’s a fun question to answer. I don’t, however, always know the best TIME to book a trip. I know that hotels in New York City and Toronto and other business centres are often cheaper on weekends than during the week when biz folks travel the most. And I’ve always been told it’s best to book tickets for North America travel about four to six weeks ahead, the reasoning being that airlines know if we book a year in advance it’s probably a wedding or something important and that if Read more
