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February 2023

Are Canadian airlines worse about losing luggage than American or Australian carriers? New data from Compare the Market reveals that one-in-four Australians and Americans, and almost one-in-three Canadians, report having had an airline misplace or lose their luggage. Using survey data from more than 3,000 adults across all three nations, Compare the Market also investigated whether they got their belongings back, how much they were compensated by the airline, if at all, and how travel insurance payouts compared. Asked if they had ever had their luggage lost while flying, 24.5% of Australians said yes, compared to 27.6% of Americans and Read more

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The winter storm that swept through the U.S. and Eastern Canada over the last 24 hours is causing all kinds of travel headaches today (Feb. 23). The website flightaware.com reports 108 Air Canada Jazz flights had been cancelled as of 3 :30 p.m. Eastern Time. That’s roughly 23% of all flights. For mainline Air Canada, the website was showing 31 cancellations, or six per cent. WestJet had only a 4% cancellation rate as of that time (14 flights), but Swoop was showing 14 cancelled flights; 24% of their scheduled total for the day. Toronto Pearson airport was showing 81 outbound Read more

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  Fort Myers-Islands, Beaches & Neighborhoods is coming back strong from Hurricane Ian, with daily reopening’s on the road to recovery. Although the landscape may look different, Fort Myers is working hard to rebuild as businesses continue to return. Each is a significant milestone as the destination looks forward to welcoming visitors back to make new memories. Fort Myers’ Southwest Florida International Airport (RSW) was recently named the best airport in the U.S. by Travel Lens.  Important icons to the destination are being restored or rebuilt. The Sanibel Lighthouse, built in 1884, is still standing tall with the relighting of Read more

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An “historic” winter storm is moving across North America today, and weather experts warn that travel will be dangerous in many areas. Minnesota and Wisconsin were hit hard today (Feb. 22) as the storm moved east. As of 3 p.m. EST today, Minneapolis St. Paul Airport had seen 200 outgoing flights (46%) and 218 incoming flights (51%) cancelled. Milwaukee’s International Airport had seen cancellations for 35% of incoming flights and 62% of outgoing flights as of that time, while Detroit Metro Wayne International had more than 25% of incoming and outgoing flights cancelled, according to flightaware.com. The storm is expected Read more

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Air Canada has launched a limited digital identification trial, becoming the first airline in Canada to offer customers facial recognition technology to confirm identification. In a pilot project currently underway, Air Canada’s digital identification is now available for customers departing from Vancouver International Airport (YVR) when boarding select flights to Winnipeg, and for eligible customers entering the Air Canada Café at Toronto Pearson International Airport. Air Canada plans to expand digital identification options to select Canadian airports and Maple Leaf Lounges as part of its pilot project phase. “Many of our customers already utilize digital credentials to simplify their daily Read more

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