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consumer affairs

Are Canadian airlines worse about losing luggage than American or Australian carriers? New data from Compare the Market reveals that one-in-four Australians and Americans, and almost one-in-three Canadians, report having had an airline misplace or lose their luggage. Using survey data from more than 3,000 adults across all three nations, Compare the Market also investigated whether they got their belongings back, how much they were compensated by the airline, if at all, and how travel insurance payouts compared. Asked if they had ever had their luggage lost while flying, 24.5% of Australians said yes, compared to 27.6% of Americans and Read more

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U.S. President Joe Biden wants American lawmakers to limit certain airline and hotel fees. Speaking before a session of the White House Competition Committee, Biden said Congress should restrict airline seat-assignment fees imposed on families trying to sit together, so-called resort fees that many hotels now tack on to the bill, excessive service charges on tickets for concerts and sporting events, and fees to switch or cancel internet, cable or cellphone service. These unfair fees add up,” he said. “Some airlines charge extra to pick your seat, including for parents who just want to sit next to their child on Read more

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