A prominent travel agents’ group says WestJet customers should be fully reimbursed for any losses they suffered as a result of the WestJet mechanics strike. It says travel advisors who had to work to rebook clients should be compensated. The Association of Canadian Travel Agencies today (July 2) issued a press release saying WestJet “should take full responsibility” for the strike. “ACTA is deeply concerned about the impact of the recent WestJet disruptions on travellers, travel agencies, and travel advisors,” the group said. “While we’re relieved the strike has concluded, we recognize the significant challenges it has created. “We’ve heard Read more
air passenger rights
The Canadian Automobile Association (CAA) today launched an easy-to-use guide to help air travellers navigate the rules when they run into some of the most common problems, such as flight delays, cancellations, lost bags and getting bumped from a flight. “Travelling can be complex, and the rules protecting air travellers are complicated. CAA is stepping up by providing Canadians with the information they need when things go wrong,” said Ian Jack, vice-president, public affairs for CAA National. Canada has had federal rules governing air passenger rights for several years now, but they are complicated and long, running to over 60 Read more
Today’s travel roundup includes news on air passenger protection rules for Canada, a boom in European tourism, and an item on how major U.S. destinations are hoping to restart major tourism from China. I also have a note about the new Eastern and Oriental Express train’s Malaysia trips. AIR PASSENGER RIGHTS IN CANADA Today, the Canadian Transportation Agency (CTA) is launching consultations on proposed amendments to the Air Passenger Protection Regulations (APPR), and invites Canadians to participate. The Budget Implementation Act introduces changes to the Canada Transportation Act (the Act) to clarify, simplify and strengthen the Canadian air passenger protection regime. The CTA will have Read more
The Canadian government has unveiled a new, more secure, high-tech passport. Officials also promise Canadians can renew their passports online starting later this year. “The new passport has been redesigned from cover to cover with state-of-the-art security features and new artwork, maintaining its status as one of the most secure and universally accepted travel documents in the world for all Canadians,” officials said today at a press conference at Ottawa International Airport. “The new passport includes state-of-the-art security features designed to keep Canadians’ identities safe, such as a polycarbonate data page—a technology similar to Canada’s driver’s licences. Passport holders’ personal Read more
