After months and months of travel discontent across Canada, the Canadian government today said it will spend $1.8 billion over five years to improve airport operations and passenger screening, and to address a backlog of airline complaints to the Canadian Transportation Agency (CTA). Canadian Press reports the Trudeau government also is “proposing to strengthen the rules around compensation for Canadians whose travel plans are disrupted, and to give the CTA more authority to resolve passenger complaints.” That will no doubt play well with consumers who were angered by flight delays and cancellations over the Christmas holidays, but probably not with Read more
travel advisors
The number of air passenger complaints to Canada’s transport regulator has more than tripled over the past year, soaring past 42,000 as of this month, Canadian Press reports. Complaints totalled about 13,400 as of March 31, 2022, before skyrocketing to unprecedented highs in the ensuing 12 months, according to Canadian Transportation Agency reports. They hit 36,000 in late January, and rose by another 17 per cent since then. Ottawa recently announced $75.9 million in new funding to help deal with the backlog. Canadian Press reports another $11 million was given to the CTA last year, and that the number of Read more
Following is a Sunwing statement on holiday travel disruptions for Association of Canadian Travel Agencies and Travel Agency Leaders Advisory Group To our valued travel advisors, At Sunwing, we have always remained steadfast in our purpose of making vacation dreams come true and travel advisors are integral to that process, helping our mutual customers choose from a wide variety of all inclusive resorts located in a number of popular vacation destinations. We know the past three years have been challenging and we have navigated through each obstacle together. Of course, this past month has been particularly difficult for travel advisors Read more
Tourism Ireland is celebrating travel agents across Canada for their continued support and partnership in highlighting the Island of Ireland in honour of Travel Agent Appreciation Day. “Travel agents are undeniably important in our business, and we would like to take the opportunity to acknowledge and express our gratitude to all our partners and travel agents across the country. Their continued engagement and passion for Ireland and urging travelers to press the Green Button and book their trip to Ireland in 2022, is hugely important for us and we could not do it without them,” said Sandra Moffatt, Manager, Tourism Read more
The Canadian travel surge is here, and Canadians are booking trips around the world. Canadian agents say they’ve definitely seen a bump in requests since the federal government announced last week that, as of February 28, it would no longer require expensive PCR-style/molecular tests for people coming into Canada. Instead, Canadians and visitors will be able to show negative rapid antigen test results taken within 72 hours of their scheduled departure, or their arrival at a Canadian land border. “For sure removing the PCR Test was the catalyst. It was not only costly; it was time consuming running around trying Read more
