Toronto Pearson says it’s made a dramatic turnaround in on-time performance, baggage handling and other issues. A year ago, headlines around the world blared that Canada’s biggest airport was a disaster. It’s wait times were listed as the worst in the world. But the Greater Toronto Airports Authority (GTAA) says it has made remarkable improvements, and that this summer is a very different story. GTAA President and Chief Executive Officer Deborah Flint today provided a YYZ mid-summer performance update. “Since last summer, Toronto Pearson has tangibly improved passenger experience across its operations, implemented digital innovations and bolstered staffing. These advancements Read more
