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airline delays

If you’re a Canadian and you can’t find your friends or neighbors this week, look south. American Express says there’s “high demand” for international travel this March Break, and that Canadians seem to have headed south. Again. The company says the top five international destinations for Amex Cardmembers this March Break are: Florida London New York Los Angeles Las Vegas Yahoo Canada says Amex Trendex data found that 53 per cent of Canadians plan on spending more on travel this year, compared to 2022. The website also quotes Skyscanner as saying the top five destinations for Canadian travellers between March Read more

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The CBC reports that the backlog of complaints to the Canadian Transportation Agency related to delayed or cancelled flights or lost luggage has ballooned to more than 30,000 — up from 18,000 this summer — but the number may have peaked. The Canadian Transportation Agency (CTA) — a quasi-judicial tribunal and regulator tasked with settling disputes between airlines and customers — has been dealing with a massive number of air passenger complaints since new regulations came into force in 2019 that require an airline to compensate passengers when a flight is delayed or cancelled for a reason that is within Read more

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Things don’t seem to be improving a whole lot at Toronto Pearson. With the summer travel season winding down and kids heading back to school, it seems Canadians are still flying a great deal. And still getting delayed. Using stats from flightaware.com, I tracked outbound delays at Toronto Pearson for five consecutive days, August 24, 25, 26, 27 and 28. I found cancellations are quite low, which is good news. But delays remain stubbornly high. Here’s what I found for OUTBOUND flights, courtesy of Flight Aware. August 24: 12 cancelled (1%). 168 delayed (27%) August 25: 7 cancelled (1%), 223 Read more

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It looked like things might be improving at Canadian airports, but Sunday was not at all good. A glance at Flight Aware stats shows Toronto Pearson on Sunday (July 31) had 25 cancelled outbound flights (4%) and 238 delays (40%). Last week’s stats were generally around 38% or 39% delays for outbound Pearson flights.  It was pretty much the same on Sunday at Montreal Trudeau, which had eight cancellations (2%) but 119 delays (40%). In Calgary, seven outbound flights were cancelled (2%) and 96 delayed (33%). For Edmonton, there were five cancellations (3%) and 36 delays (25%). Toronto Pearson has Read more

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Two powerful U.S. Senators are demanding better protection for airline passengers hit by cancellations and delays. Amid a spike in the number of flight cancellations and delays, U.S. Senators Alex Padilla (D-Calif.) and Elizabeth Warren (D-Mass.) this week sent a letter urging the U.S. Department of Transportation to fully utilize its statutory authority to protect consumers, promote competition in the airline industry, and hold airlines accountable for delayed and canceled flights. In the letter, the lawmakers raised concerns about Americans’ air travel experiences, which have grown steadily worse over the past year, and laid out specific actions DOT can take Read more

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