A Canadian parliamentary committee is calling for sweeping changes to Canada’s air passenger rights rules, including better compensation regulations for those facing delayed or cancelled flights, and tougher enforcement of the rules. Canadian Press reports that the recommendations, tabled in Ottawa on Tuesday (April 18), comes after chaotic travel seasons over the summer and winter holidays brought on by soaring demand, labour shortages and winter storms. The House of Commons standing committee on transport offered 21 recommendations, including stronger monetary penalties, smoother processing of compensation claims and automatic payout offers after cancellations, significant delays or denial of boarding. The Globe Read more
Airline passenger rights
If you’re a Canadian and you can’t find your friends or neighbors this week, look south. American Express says there’s “high demand” for international travel this March Break, and that Canadians seem to have headed south. Again. The company says the top five international destinations for Amex Cardmembers this March Break are: Florida London New York Los Angeles Las Vegas Yahoo Canada says Amex Trendex data found that 53 per cent of Canadians plan on spending more on travel this year, compared to 2022. The website also quotes Skyscanner as saying the top five destinations for Canadian travellers between March Read more
This is somewhat alarming. But probably not surprising. A study released today by the Canadian Automobile Association (CAA) finds that more than half of Canadians (56%) still don’t know they have new rights as air travellers. New protection laws were announced by the government of Canada six months ago, and a new set of rules comes into effect on Sunday, Dec. 15. Canadians often complain about unfair treatment by the airlines, but they’re seemingly unaware that there are new laws in place to answer some of their concerns. “It is clear that the government and the airlines need to do Read more
Flying United Airlines earlier this month was anything but a unifying experience. My wife and I were booked on a flight from Maui to San Francisco. A half-hour or so before it was to leave, gate officials told us that, because of headwinds and other factors, the plane was too heavy and that they needed 20 passengers to volunteer to take other flights. Their offer? A measly $200 U.S. Most passengers around me shook their heads, and the offer was soon upped to $500. Even then, only a few folks took the bait. I thought they’d wait for more volunteers, Read more
