The CBC reports that the backlog of complaints to the Canadian Transportation Agency related to delayed or cancelled flights or lost luggage has ballooned to more than 30,000 — up from 18,000 this summer — but the number may have peaked. The Canadian Transportation Agency (CTA) — a quasi-judicial tribunal and regulator tasked with settling disputes between airlines and customers — has been dealing with a massive number of air passenger complaints since new regulations came into force in 2019 that require an airline to compensate passengers when a flight is delayed or cancelled for a reason that is within Read more
cruising
Canadians have another day or so to enter a contest for a free trip to Taiwan. To celebrate Taiwan lifting all COVID entry and quarantine requirements in mid-October, Taiwan Tourism Bureau erected a life-sized replica of a traditional Taiwanese house in Yonge-Dundas Square in Toronto. By stepping inside the Taiwanese house, consumers had the opportunity to experience Taiwan’s diverse and rich offerings through a fully-immersive audiovisual experience! Prior to entering, consumers were directed to ItsTimeForTaiwan.com, where they filled out a quick quiz to determine what their ideal Taiwanese vacation is, out of three options: ACTIVE vacation, CULTURAL vacation and LOCAL Read more
Air Canada is getting into the electric airplane business. Canada’s largest airline today announced a purchase agreement for 30 ES-30 electric-hybrid aircraft under development by Heart Aerospace of Sweden. The revolutionary regional aircraft, expected to enter service in 2028, will generate zero emissions flying on battery power and yield significant operational savings and benefits. Under the agreement, Air Canada has also acquired a US$5 million equity stake in Heart Aerospace. Saab also is buying a stake, according to published reports. “Air Canada has taken a leadership position in the industry to address climate change. The introduction into our fleet of Read more
Viking today is celebrating today the company’s 25th anniversary and its leadership in travel. To commemorate the anniversary, Viking has released a new video message from Chairman Torstein Hagen as he reflects on the company’s key milestones since its founding on August 5, 1997. The new video can be viewed here on Viking’s website, as well as here on Viking’s award-winning enrichment channel, Viking.TV. All this week, Viking.TV daily programming has centered on Norwegian culture and history as a tribute to the Hagen family’s Norwegian heritage. “I am proud of all that we have accomplished in these 25 years. First, Read more
Canadian travelers are ready to get back to cruising, and to help beat the currency exchange rate Holland America Line is offering a “Canada Super Sale” with savings up to 20% on select cruises and running through 2022. Canada Super Sale is offered on select 2022 Alaska, Canada and New England, Pacific Coast, Hawaii and Panama Canal cruises that sail to or from a Canadian homeport. Cruises to Mexico roundtrip from San Diego, California, also are included in the special. “With travel opening up Canadians are looking to cruise, but the current exchange rate can make that challenging,” Read more
