Toronto Pearson Airport has launched an education campaign on how passengers and stakeholders can work together to improve wait times at the airport. The Canadian Automobile Association’s South Central Ontario chapter also is offering up airport survival tips. “With 400+ organizations operating at Toronto Pearson, all partners are working hard every day to improve the passenger experience when travelling through the airport,” Pearson officials said in a press release. “A better trip through Pearson” walks passengers through Pearson airport, providing simple tips and tricks to help smooth passenger journeys along the way by equipping them with more information about what Read more
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The Trudeau government is working hard on Canadian airport congestion problems, and an announcement is likely coming soon, Tourism Minister Randy Boissonnault said today. Speaking at a press conference at Rendez-vous Canada, a tourism session being put on by Destination Canada, Boissonnault said he’s been speaking daily with Transport Minister Omar Alghabra and other ministers about lineups at Toronto Pearson and other airports. “Minister Alghabra I think will have announcements on that,” he said. “We are very seized by this idea of increasing the number of agents we have at Canadian airports. And it’s not just airports. It’s the Great Read more
The head of the union for Canadian Customs workers says the Canadian government has steadily decreased the number of border employees over the years. They’re calling on the Trudeau government to increase workers at the border and ease logjams that are bedeviling passengers flying into Canadian airports. “As travelers arriving at Canada’s international airports continue to experience extensive delays, the National President of the Customs and Immigration Union (CIU) is calling upon the Minister of Public Safety and the Canada Border Services Agency (CBSA) to increase the number of border services officers assigned to passenger operations in Canadian airports and Read more
The Canada Border Services Agency says travellers could face delays over the Victoria Day long weekend. The CBSA reminds all travellers crossing the border this upcoming Victoria Day long weekend of what to expect at the border during the busy summer months, whether returning home to Canada or visiting. This summer, travellers are returning to a border that is managed differently, with evolving COVID-19 requirements, which can mean delays during peak periods. The CBSA is working to mitigate long border wait times, but there are also things that travellers can do to make the process easier for themselves and other Read more
Toronto business leaders say urgent action from the Trudeau government in Ottawa is needed to fix the mess at Toronto Pearson Airport. Representatives from the Toronto Region Board of Trade, the Tourism Industry Association of Ontario, AccorHotels, and the Association of Canadian Travel Agencies, came together today (May 12) to echo the Greater Toronto Airports Authority’s call to the federal government to urgently address government agency issues plaguing travellers at Toronto Pearson, Canada’s largest airport. The airport is facing mile-long lineups at customs and security the past couple weeks, and travellers are both frustrated and angry. Business leaders say the Read more
