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passport delays

The Trudeau government says it’s making progress on passport and airport delays, but it admits there’s a lot of work to do. Federal government ministers put out a statement today saying that it’s hired more than 700 new staff for passport offices and hired 1,800 more security screening officers at airports. It also said it’s decreasing flight delays,cancellations and baggage woes, and that the average wait times at the passport call centre have significantly decreased from a peak of 108 minutes earlier this spring to 24 minutes as of August 21. “With this surge in passport requests and significant delays Read more

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The minister in charge of Canadian passports says she’s deeply concerned about wait times. She also says she has ordered more work to be done. “I am deeply concerned about the delivery of passport services to Canadians, and the difficult and stressful situation too many Canadians are facing in getting passports in time for their travel plans,” Karina Gould, Minister of Families, Children and Social Development, said in a statement today (June 23). “Improving this service is a top priority for the Government of Canada. “I share the frustration of Canadians and want to reiterate that these lineups, waits and Read more

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