If you’re looking for a hassle-free flight in Canada, you might want to think twice about Flair Airlines. Low-fare Flair Airlines had more customer complaints than any airline in Canada in the last fiscal quarter of the year, while Porter Airlines had the least. The Canadian Transportation Agency has released airline complaint figures for the three-month period from April to June of this year. The report includes airlines with an average of one or more complaints per 100 flights to/from/within Canada submitted to the CTA during 1one of the quarterly periods. Airlines that did not meet this criteria, or that did not Read more
Sunwing
WestJet’s chief executive says Canadians should find plenty of good travel deals this winter and on into summer. Speaking to Yahoo Finance Canada, CEO Alexis von Hoensbroech said travel demand is resilient and that he expects a strong winter season. But he also said capacity is up and that there are more options for travellers. “There are markets that have seen strong pent-up demand that drove pricing, because there was an imbalance between supply and demand, the most prominent being on (transatlantic routes) over the summer,” von Hoensbroech said. Demand is now more in line with capacity, which has helped Read more
WestJet says it is profitable once again, and is re-committing to providing customers with affordable air travel. WestJet CEO, Alexis von Hoensbroech, today addressed key stakeholders and community members at the Toronto Region Board of Trade. In his address, von Hoensbroech shed light on the airlines’ recent accomplishments and shared insights into its strategic outlook and plans to drive the Group’s growth strategy as Canada’s leading low-cost airline. After a challenging three years due to the COVID-19 pandemic, the WestJet Group has surpassed its pre-pandemic capacity levels and returned to profitability, setting the airline up for success as it continues Read more
Toronto Pearson Airport Says It Has Turned Things Around, Sunwing Boosts Winter Flights to Caribbean
Toronto Pearson says it’s made a dramatic turnaround in on-time performance, baggage handling and other issues. A year ago, headlines around the world blared that Canada’s biggest airport was a disaster. It’s wait times were listed as the worst in the world. But the Greater Toronto Airports Authority (GTAA) says it has made remarkable improvements, and that this summer is a very different story. GTAA President and Chief Executive Officer Deborah Flint today provided a YYZ mid-summer performance update. “Since last summer, Toronto Pearson has tangibly improved passenger experience across its operations, implemented digital innovations and bolstered staffing. These advancements Read more
Competition in Canadian skies is about to decrease by a very large amount. Just days after WestJet officials revealed they were merging Swoop Airlines into mainline operations, it now appears they’re going to fold Sunwing Airlines. Canadian Press reports WestJet is planning to wind down Sunwing Airlines, “integrating the low-cost carrier into its mainline business within two years as part of a plan to streamline operations.” In an internal memo obtained by The Canadian Press, Sunwing Airlines president Len Corrado said the change will open up markets for the 18-year-old company as well as its workers. “WestJet will eventually move Read more
