Two powerful U.S. Senators are demanding better protection for airline passengers hit by cancellations and delays. Amid a spike in the number of flight cancellations and delays, U.S. Senators Alex Padilla (D-Calif.) and Elizabeth Warren (D-Mass.) this week sent a letter urging the U.S. Department of Transportation to fully utilize its statutory authority to protect consumers, promote competition in the airline industry, and hold airlines accountable for delayed and canceled flights. In the letter, the lawmakers raised concerns about Americans’ air travel experiences, which have grown steadily worse over the past year, and laid out specific actions DOT can take Read more
travel chaos
I was at Toronto Pearson today at 9:30 a.m., and it was like another world. Hardly any cars at the departures level, only a few people in line for the Air Canada U.S. ticket window, and maybe 15-20 people that I could see in line for security. Which made me wonder? Was I just there at the right time, or are things improving at Canada’s busiest – and most vilified – airport? “We’re starting to see improvements on average wait times, both with departures and arrivals, but there’s more work to be done to provide reliability and consistency for our Read more
Air Canada last week announced it was trimming roughly 15% of its flights as it deals with unprecedented demand and airport issues. Their website now has a list of the changes they’ve made, including flights between Toronto and several major Canadian cities, such as Ottawa, Calgary Charlottetown and Vancouver. The list also includes changes in flights to Miami, San Francisco and other U.S. cities. Here’s a copy of what I found posted on their site on Sunday night (July 3). This week, Air Canada announced changes to its summer schedule to support unprecedented and unforeseen strains on our organization. International flights Read more
