A Canadian parliamentary committee is calling for sweeping changes to Canada’s air passenger rights rules, including better compensation regulations for those facing delayed or cancelled flights, and tougher enforcement of the rules. Canadian Press reports that the recommendations, tabled in Ottawa on Tuesday (April 18), comes after chaotic travel seasons over the summer and winter holidays brought on by soaring demand, labour shortages and winter storms. The House of Commons standing committee on transport offered 21 recommendations, including stronger monetary penalties, smoother processing of compensation claims and automatic payout offers after cancellations, significant delays or denial of boarding. The Globe Read more
Trudeau
The union representing WestJet pilots says they have voted overwhelmingly in favour of a strike mandate. A representative of the Air Line Pilots Association told the CBC that 95% of pilots took part in the strike mandate voting, and that 93% were in favour of giving the union the ability to call a strike. Yahoo finance said pilots could strike or be locked out if notice is given on May 13. A job action that close to the long May weekend would obviously be extremely disruptive for Canadian travellers. WestJet officials pointed out that a strike authorization vote is a Read more
After months and months of travel discontent across Canada, the Canadian government today said it will spend $1.8 billion over five years to improve airport operations and passenger screening, and to address a backlog of airline complaints to the Canadian Transportation Agency (CTA). Canadian Press reports the Trudeau government also is “proposing to strengthen the rules around compensation for Canadians whose travel plans are disrupted, and to give the CTA more authority to resolve passenger complaints.” That will no doubt play well with consumers who were angered by flight delays and cancellations over the Christmas holidays, but probably not with Read more
Canada’s passport application backlog has been ‘completely eliminated,’ one of the top ministers in the Trudeau government says. CTV News reports tat Families, Children and Social Development Minister Karina Gould this week said that service times for passport applications are back to pre-pandemic standards, after the backlog ballooned last summer. Canadians looking to renew their passports last summer found long wait lines and lengthy delays, an issue that passport officials said was due to a huge spike in demand for travel as COVID travel restrictions began to ease. The CBC reports that Canadians waiting anxiously for their passports to arrive before Read more
The Canada Border Services Agency (CBSA) and U.S. Customs and Border Protection (CBP) are delivering on their commitment to reopen all NEXUS enrolment centres in Canadian airports by Spring 2023. Officials said this will both expand the program’s capacity and help the thousands of travellers who request NEXUS memberships each month get their cards faster. Beginning today, travellers can book interviews at the following airports, with interview start dates listed below: March 27 Halifax Stanfield International Airport (YHZ) Winnipeg James Armstrong Richardson International Airport (YWG) April 3 Vancouver International Airport (YVR) April 12 Calgary International Airport (YYC) Edmonton International Read more
