Toronto Pearson Airport has launched an education campaign on how passengers and stakeholders can work together to improve wait times at the airport. The Canadian Automobile Association’s South Central Ontario chapter also is offering up airport survival tips. “With 400+ organizations operating at Toronto Pearson, all partners are working hard every day to improve the passenger experience when travelling through the airport,” Pearson officials said in a press release. “A better trip through Pearson” walks passengers through Pearson airport, providing simple tips and tricks to help smooth passenger journeys along the way by equipping them with more information about what Read more
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Air Canada and Emirates today announced the signing of a strategic partnership agreement that will create more options for customers when travelling on the carriers’ networks while also enhancing the customer experience throughout the journey. Air Canada and Emirates intend to establish a codeshare relationship later in 2022 that will offer enhanced consumer travel choices for Air Canada customers to travel to the United Arab Emirates and to destinations beyond Dubai. Emirates customers will also enjoy an enhanced travel experience when travelling to Toronto Pearson or to key destinations across the Air Canada network. Customers will have the ability to Read more
Canada’s airlines don’t appear to be following Air Canada’s lead on July and August flight cancellations. Spokepersons for both Air Transat and Porter Airlines told me today that they’re not looking to trim summer flights. WestJet put out a statement around 1 p.m. Eastern Time saying it has already trimmed back its schedule by roughly 20%. “We have been meticulously planning for summer operations and over the past few months have proactively reduced capacity to ensure we can deliver a stable operation,” WestJet officials said. “We have been very measured in our approach, and are currently scheduled to operate Read more
The Greater Toronto Airports Authority (GTAA), operator of Toronto Pearson, came together with the Canadian Air Transport Security Authority (CATSA) and Canada Border Services Agency (CBSA) to offer passengers travel tips and advice as the busy summer travel season heats up. “We’re heading into what is traditionally our busiest time of the year and we want to arm passengers with tips to help them move through the travel experience as smoothly as possible,” said Deborah Flint, President and CEO of the GTAA. “We’ve been supporting our government agencies and airline partners to help manage difficult situations at the airport and we’re using Read more
A former Canadian airline executive says airport congestion problems could be with us for some time. Published reports today say that more than one in every 20 flights scheduled to depart from Toronto Pearson Airport were cancelled between June 1 and June 7 due to delays and flight backlogs. The Globe and Mail said Air Canada cancelled nearly 10% of its flights “amid staffing shortages and a surge in passengers at Canada’s busiest airport.” Airlines around the world have been grappling with major delays and problems as travel surges to pre-pandemic levels. U.S. airlines are facing a shortage of pilots. Read more
