Vancouver International Airport is vowing major changes following a winter of woe. Officials on Monday announced a $40 million action plan will add new staff, improve training, better leverage technology, increase communication, and invest in additional equipment to keep more aircraft moving and passengers well informed. This plan follows a comprehensive review of the December 17-28, 2022 travel disruption at Vancouver International Airport (YVR), when thousands of passengers were stranded due to winter storms. Airport executives said they received direct feedback from more than 1,500 passengers and members of the public for the review. They also admitted they did a Read more
flight cancellations
After months and months of travel discontent across Canada, the Canadian government today said it will spend $1.8 billion over five years to improve airport operations and passenger screening, and to address a backlog of airline complaints to the Canadian Transportation Agency (CTA). Canadian Press reports the Trudeau government also is “proposing to strengthen the rules around compensation for Canadians whose travel plans are disrupted, and to give the CTA more authority to resolve passenger complaints.” That will no doubt play well with consumers who were angered by flight delays and cancellations over the Christmas holidays, but probably not with Read more
Here are some new travel bits from today’s news, as well as a recap of some items from earlier this week that you might have missed. Canada’s Travel Guy, at your service. PORTER AIRLINES TRIMS SCHEDULE The Globe and Mail today reports that Toronto-based Porter Airlines has made “extensive” cuts to its flight schedule. The airline in the last couple months has with great fanfare announced a series of new routes on its new Embraer jets, including Toronto-Calgary and Toronto-Vancouver. I spotted airline founder Bob Deluce at Toronto Pearson a few weeks ago and he said more big announcements Read more
Following is a Sunwing statement on holiday travel disruptions for Association of Canadian Travel Agencies and Travel Agency Leaders Advisory Group To our valued travel advisors, At Sunwing, we have always remained steadfast in our purpose of making vacation dreams come true and travel advisors are integral to that process, helping our mutual customers choose from a wide variety of all inclusive resorts located in a number of popular vacation destinations. We know the past three years have been challenging and we have navigated through each obstacle together. Of course, this past month has been particularly difficult for travel advisors Read more
The bad news continues for Sunwing, and for Canadian travellers. Sunwing airlines has reduced its flight schedules from three airports in Nova Scotia and New Brunswick, Canadian Press reports. Tiffany Chase with the Halifax International Airport Authority said on Sunday that Sunwing cancelled its plans to launch once-weekly flights in February from Halifax to Orlando, Fla., and to Cayo Largo del Sur, Cuba. A twice-weekly flight to Varadero, Cuba, set to begin in February will be reduced to once a week, she said. “We expect Sunwing’s other scheduled services at Halifax Stanfield to continue this winter season,” Halifax airport’s communications Read more
