CNN has a chart out today that lists the world’s busiest airports for 2022, and the U.S. is extremely dominant. The top four on the list are American airports, and U.S. facilities make up five of the top ten (indeed, five of the top six). China usually has an entry or two in these sort of lists, but the country has been slow to open up since the pandemic and failed to land an airport in the top 10 this time. The only Asian airport on the list is Delhi. Here’s the top 10. 1. Hartsfield-Jackson Atlanta, Georgia (ATL): 93.7 Read more
flight delays
After months and months of travel discontent across Canada, the Canadian government today said it will spend $1.8 billion over five years to improve airport operations and passenger screening, and to address a backlog of airline complaints to the Canadian Transportation Agency (CTA). Canadian Press reports the Trudeau government also is “proposing to strengthen the rules around compensation for Canadians whose travel plans are disrupted, and to give the CTA more authority to resolve passenger complaints.” That will no doubt play well with consumers who were angered by flight delays and cancellations over the Christmas holidays, but probably not with Read more
Visitors to Las Vegas are extremely satisfied with their experience. A new survey also finds the typical Vegas visitor is getting younger and more diverse. According to research published this week by the Las Vegas Convention and Visitors Authority (LVCVA), more than three-quarters (77 percent) of visitors to Las Vegas in 2022 said that they were “Very Satisfied” with their visit, up from 70% in 2021. Another one in five (20%) said they were “Somewhat Satisfied.”. Only3% of visitors were dissatisfied with their visit. Las Vegas met (53%) or exceeded (41%) expectations among the majority of visitors. Also, a vast Read more
A top Canadian airline executive says he’s opposed to the idea of giving passengers automatic refunds for delayed or cancelled flights. Speaking on CTV’s Question Period today, Andrew Gibbons, WestJet’s vice-president of external affairs says the airline is opposed to what the network called “wall-to-wall federal rules around automatic compensation for passengers in the event of flight delays.” “We don’t think bulk automatic policies are the way to go,” Andrew Gibbons told CTV’s Question Period host Vassy Kapelos, in an interview airing Sunday. “We do like to have an individual relationship with our guests.” Some Canadian travel experts have called Read more
The Trudeau government is promising to beef up air passenger protection rules in the wake of a chaotic holiday travel season that saw hundreds of Canadian stranded far from home. Speaking to a special session of a House of Commons committee on Thursday (Jan. 12), Transport Minister Omar Alghabra suggested that Ottawa is looking to changing regulations so that more of the onus is on airlines to show why they don’t have to compensate a mistreated customer, The Globe and Mail reports. According to the Globe, Alghabra said passengers are too often told by airlines that they’re not entitled to Read more
