Toronto Pearson Airport has launched an education campaign on how passengers and stakeholders can work together to improve wait times at the airport. The Canadian Automobile Association’s South Central Ontario chapter also is offering up airport survival tips. “With 400+ organizations operating at Toronto Pearson, all partners are working hard every day to improve the passenger experience when travelling through the airport,” Pearson officials said in a press release. “A better trip through Pearson” walks passengers through Pearson airport, providing simple tips and tricks to help smooth passenger journeys along the way by equipping them with more information about what Read more
Pearson Airport
Ottawa says it has hired some 1,200 security workers to deal with ongoing congestion problems at Canadian airports. The federal government on Wednesday July 6 issued the following statement: “On Monday, July 4, Minister Alghabra met with the CEO of Air Canada to discuss current and planned actions being taken by the airline to quickly bring on more employees and to bolster core operations to better respond to the challenges of rapidly increasing demands. This meeting followed similar meetings that Minister Alghabra had with the CEOs of the Greater Toronto Airports Authority and WestJet last week. Transport Canada is Read more
The Canada Day weekend is behind us, but it’s still busy at Canadian airports. Flight Aware stats show that 54% of flights out of Toronto Pearson were delayed on Tuesday, while six per cent were cancelled. For Montreal-Trudeau, 42% were delayed and four per cent cancelled. Both of those were among the highest delay percentages in the world. Air Canada Jazz had 53% of its flights delayed on Tuesday, while 12% were cancelled. For Air Canada mainline, 64% were delayed and two per cent cancelled. For Air Canada Rouge, 52% were delayed and two per cent cancelled. For Swoop Airlines, Read more
The head of the union for Canadian Customs workers says the Canadian government has steadily decreased the number of border employees over the years. They’re calling on the Trudeau government to increase workers at the border and ease logjams that are bedeviling passengers flying into Canadian airports. “As travelers arriving at Canada’s international airports continue to experience extensive delays, the National President of the Customs and Immigration Union (CIU) is calling upon the Minister of Public Safety and the Canada Border Services Agency (CBSA) to increase the number of border services officers assigned to passenger operations in Canadian airports and Read more
It wasn’t as bad as calling out the army to deal with a snowfall, but shutting down Pearson Airport on Tuesday was a very bad signal to send out. I understand that it was NOT business as usual on Tuesday. The cold snap was incredible and conditions were appalling for both operations and people. It’s completely understandable that flights would be cancelled, both arriving and departing. And it’s understandable that luggage would be delayed and other issues would pop up. But that doesn’t mean you have to halt the entire shebang and officially declare that you’ve shuttered Canada’s largest airport. Read more
