Toronto

Toronto Pearson says it’s made a dramatic turnaround in on-time performance, baggage handling and other issues. A year ago, headlines around the world blared that Canada’s biggest airport was a disaster. It’s wait times were listed as the worst in the world. But the Greater Toronto Airports Authority (GTAA) says it has made remarkable improvements, and that this summer is a very different story. GTAA  President and Chief Executive Officer Deborah Flint today provided a YYZ mid-summer performance update.  “Since last summer, Toronto Pearson has tangibly improved passenger experience across its operations, implemented digital innovations and bolstered staffing. These advancements Read more

Air Canada will begin direct flights between Toronto and Sacramento on June 3, 2023, with four flights per week. Here’s a story I wrote for the Postmedia newspaper group several years ago.  SACRAMENTO – This used to be the Rodney Dangerfield of California cities, a government town that never got the kind of attention heaped on San Francisco or Los Angeles. But wonderful, local food, relatively affordable rents and a great location – 90 minutes from San Francisco and less than that to the majestic Sierra Nevada mountains – have brought in a number of young entrepreneurs looking to make Read more

If you’re looking for a great weekend getaway in Toronto, The Westin Harbour Castle, Toronto is your kind of place. As a 32-year employee of the Toronto Star, which had its offices across the street for half a century, I’d been in the hotel dozens of times. But I’d never spent the night until a recent weekend in March. We had a great room, with nice, clean lines, plenty of space and a fine view of Lake Ontario. There was a comfy chair in the corner, a coffee maker and a big-screen television. As someone who bring his laptop everywhere Read more

Air Canada has launched a limited digital identification trial, becoming the first airline in Canada to offer customers facial recognition technology to confirm identification. In a pilot project currently underway, Air Canada’s digital identification is now available for customers departing from Vancouver International Airport (YVR) when boarding select flights to Winnipeg, and for eligible customers entering the Air Canada Café at Toronto Pearson International Airport. Air Canada plans to expand digital identification options to select Canadian airports and Maple Leaf Lounges as part of its pilot project phase. “Many of our customers already utilize digital credentials to simplify their daily Read more