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Cancun

Canada Jetlines has announced the launch of an expanded winter flight schedule, including flights from Toronto Pearson Airport to both Montego Bay, Jamaica and Orlando, Florida. The new flights are in addition to existing services to Cancun, Mexico, and Las Vegas. “We’re delighted to announce the expansion of our winter flight schedule, providing travellers with a wider range of options to escape the cold and experience unforgettable destinations and holiday options,” said Canada Jetlines CEO, Eddy Doyle. “With our expanded schedule and exceptional service, travellers can look forward to convenient and hassle-free journeys with Jetlines, to sought after destinations including Read more

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Air Canada today announced the expansion of its award-winning in-flight entertainment with the addition of exclusive Apple TV+ original programming beginning Aug. 1, 2023. The partnership marks Air Canada’s latest investment in the customer experience, adding critically acclaimed original programs including Ted Lasso, Bad Sisters, Severance, Foundation and many more for its global customers. New and existing AppleTV+ subscribers will get 2 free months as a result of this new partnership. “At Air Canada, we know that in-flight entertainment is an important part of our customers’ travel journey, particularly on long-haul flights. We continually evaluate opportunities to expand our entertainment Read more

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Air Canada today announced the strategic expansion of its winter sun network, including four new routes from Toronto and Montreal to Monterrey and Los Cabos in Mexico and, La Romana and Fort-de-France in the Caribbean. The airline is also deploying a substantial increase in capacity from its Vancouver hub to sought after sun destinations such as Mexico, Miami, Phoenix, Las Vegas and San Diego, and additional flights from coast to coast to popular winter vacation destinations in Florida, Mexico and the Caribbean. Seats are available for purchase now at aircanada.com, via the Air Canada App, Air Canada’s Contact Centres, and Read more

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A new airline satisfaction poll puts Southwest, JetBlue and Delta at the top of the charts. But Canadian airlines came away with below average scores. The annual J.D. Power North American Airline Satisfaction Study 2023 finds Southwest on top among Economy/Basic Economy airlines with a score of 827. Delta was number one for Premium Economy, totaling 848 points. For First Class/Business Class, JetBlue scored the best mark with 893 points. Air Canada was fifth out of six airlines in First/Business, with a mark of 830. That’s below the average score of 846 in the category. For Premium Economy, Air Canada Read more

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The number of air passenger complaints to Canada’s transport regulator has more than tripled over the past year, soaring past 42,000 as of this month, Canadian Press reports. Complaints totalled about 13,400 as of March 31, 2022, before skyrocketing to unprecedented highs in the ensuing 12 months, according to Canadian Transportation Agency reports. They hit 36,000 in late January, and rose by another 17 per cent since then. Ottawa recently announced $75.9 million in new funding to help deal with the backlog. Canadian Press reports another $11 million was given to the CTA last year, and that the number of Read more

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